Listening to Those Living with Chronic Conditions

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“What’s it like to live day to day with three or more chronic conditions such as diabetes, heart failure, and dementia? The Commonwealth Fund’s Health Care Delivery System Reform program is focusing on improving care for such high-need patients, who make up the 5 percent of the population that accounts for 50 percent of all health spending. To better understand their experiences, we held video-chat focus groups and phone interviews with adults with three or more health conditions that limit their ability to do things like get out of bed, dress, or bathe themselves. We also conducted a focus group of caregivers. These anecdotal results are based on a small, nonrepresentative sample, but interesting themes emerged that we explore.”

SSRS conducted the online focus (video-chat) groups and phone interviews with adults with three or more chronic conditions (such as diabetes, heart failure, and dementia) for this study. SSRS also conducted a focus group of caregivers.