SSRS Corporate Job Openings

Our Structure

Client Services Team

The Client Services Team is responsible for servicing client accounts and developing new account leads by identifying and properly qualifying business opportunities.

Responsibilities include preparing formal business proposals, leading negotiations, coordinating complex decision making processes, executive oversight of projects, and analysis and reporting.

Operations Team

The Operations Team is responsible for quality control of surveys including omnibus, custom phone, web and mail.

Responsibilities include formatting, writing, reviewing and testing questionnaires for accuracy, logic and flow; briefing and monitoring of interviewers, sample specifications and tab plans, as well as back-end data checking. The team communicates with internal and external teams to assure the data and other deliverables meet with the project specifications.

Current Corporate Job Openings

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SSRS Data Scientist

We’re looking for data-driven problem-solvers; people who determine, define and deploy predictive and prescriptive analytic solutions to meet our innovative research objectives.  An SSRS data scientist will be adept at data processing and choose the best methods, define algorithms, validate and deploy models to provide in-depth methodological findings to our clients.

 Key Responsibilities

  • Use machine learning methods (e.g., cluster analysis, decision trees, random forest, neural networks, logistics regression) to model and predict research outcomes
  • Use advanced mathematical techniques (correlation, regression, time series analysis, analysis of variance, etc.) to forecast outcomes
  • Identify appropriate methods to conduct analyses data including simulation methods (e.g., bootstrap, monte carlo, bagging methods), machine learning, and statistical analyses
  • Develop data visualizations to capture trends and summarize data
  • Create reports of data metrics, trends, outliers, etc.
  • Hands on experience with R and/or Python to manipulate and transform data
  • Ability to communicate through graphical representation/visualizations, reports, algorithms, models, and dashboards
  • Process and prepare both structured and unstructured data sets to ensure successful modeling further downstream of the insight generation and modeling process.

Qualifications

  • Technical Bachelor’s degree (four year degree or greater in a mathematic, scientific or information technology field of study)
  • 2 or more years of related work experience
  • Hands on experience with R and/or Python to manipulate and transform data
  • Experience with Excel, Access, Microsoft Word, and Power Point
  • Experience working with databases (Teradata, Oracle, SQL and NoSQL dbs) and interpreting data; experience with feature engineering and data wrangling of both unstructured and structured data sets.
  • Exposure to Data visualization tools and techniques (matplotlib, ggplot or Tableau)
  • Experience with business case analysis (problem identification, quantitative modeling and problem solving)

The Associate Project Director (APD) provides support for survey research projects. The APD is responsible for quality control of surveys, including omnibus, custom phone, web and mail. Duties include formatting, reviewing and testing questionnaires for accuracy, logic and flow, as well as back-end data checking.  The APD will communicate with internal teams to assure the data and other deliverables meet with the project specs.

Key Responsibilities:

  • Format questionnaires
  • Check CATI and web programs; check RDGs and annotates
  • Check and verify sample releases
  • Monitor interviews
  • Provide feedback on recordings and facilitate transfer to FTP site for client/internal staff review
  • Compare rates and incidences to estimates; provide daily/weekly rate/incidence updates
  • Set up tab plans and toplines
  • Check incentive files; text correction of incentive and verbatim files
  • Check coding, crosstabs and simple SPSS files
  • Provide clear specifications and schedule to operations team
  • Coordinate with Omnibus team on survey inserts
  • Provide background research
  • Assist with incoming and outgoing respondent communications
  • Other duties as the needs of the business dictate

Position Requirements:

  • Undergraduate degree in marketing, social science, business or equivalent combination of education and work experience
  • Ability to problem solve/critical thinking
  • Professional attitude and strong interpersonal skills
  • Proficiency in Microsoft products, particularly Excel and PowerPoint
  • Experience with SPSS
  • Organizational skills and the ability to manage multiple projects while preserving attention to detail
  • Excellent communication skills, both written and verbal

The Project Director (PD) manages and supports survey research projects with increasing levels of complexity.  The PD is responsible for quality control of surveys including omnibus, custom phone, web and mail. Duties include formatting/writing, reviewing and testing questionnaires for accuracy, logic and flow; briefing and monitoring, sample specs and tab plans.  This position will be heavy on back-end data checking.  The PD will communicate with internal and external teams to assure the data and other deliverables meet with the project specs.

Key Responsibilities:

  • Check back end data for all ad hoc and ongoing projects
  • Take ownership of projects under their direction
  • Format questionnaires
  • Check CATI and web programs; check RDGs and annotates
  • Check and verify sample releases
  • Write csum specs and tab plans
  • Brief interviewers and supervisors on studies in the field
  • Monitor interviews
  • Draft client feedback from interviews and monitored recordings
  • Compare rates and incidences to estimates; provide daily/weekly rate/incidence updates
  • Draft toplines
  • Complete internal/client project updates with senior staff direction
  • Check incentive files; text correction of incentive and verbatim files
  • Check coding, crosstabs and SPSS files
  • Draft client communications
  • Provide clear specifications and schedule to operations team
  • Coordinate with Omnibus team on survey inserts
  • Provide background research
  • Responsible for incoming and outgoing respondent communications
  • Assist with training and mentoring of Associate Project Director
  • Other duties as the needs of the business dictate

Position Requirements:

  • Undergraduate degree in marketing, social science, business or equivalent combination of education and work experience
  • 1 – 3 years of experience in market research or combination of education and experience
  • Ability to problem solve/critical thinking
  • Professional attitude and strong interpersonal skills
  • Proficiency in Microsoft products, particularly Excel and PowerPoint
  • Familiarity with SPSS
  • Organizational skills and the ability to manage multiple projects while preserving attention to detail
  • Excellent communication skills, both written and verbal

Responsibilities will include administering onsite and remote support for desktop, network and server related issues, troubleshooting problems, performing scheduled maintenance and projects, and implementing systems to safeguard the firm’s computer networks and systems from cyber-attacks, hacking attacks, intrusion, infiltration, and natural disasters.

Key Responsibilities:

  • Perform day-to-day administration of the company’s network infrastructure including troubleshooting, installation, diagnostic testing, and maintenance – these systems include computer workstations, network equipment, conferencing and A/V equipment, physical and virtual Windows and Linux servers, and network applications including the virtual environment, storage, switches, routers, firewalls, and VPN
  • Provide user desktop support for both local and remote users
  • Manage all hardware and software inventory for all company office locations
  • Assist in the creation, implementation and maintenance of all company IT policies, procedures and network documentation
  • Design, install, maintain, upgrade and troubleshoot routers, gateways, firewalls, VPN and other networking infrastructure for local area and wide area networks (LAN/WAN), including Internet connectivity
  • Monitor and troubleshoot network performance
  • Identifying, monitoring, and defining the requirements of the overall security of network and systems
  • Perform server patch management for both Windows and Linux servers
  • Configure and deploy virtual servers and associated SAN and LUN provisioning, including a solid understanding and working knowledge of the VMware ESXi environment and Hyper-V
  • Ensure compliance of physical, technical and administrative security controls through policy management
  • Provide leadership in the management of application ownership, change management, security and access controls
  • Continually evaluate and improve overall network security by understanding and employing the latest technologies and IT security best practices
  • Using industry-standard analysis criteria to test the security level of the firm
  • Configuring and implementing security infrastructure devices such as intrusion detection systems and firewalls
  • Planning, engineering, and monitoring the security arrangements for the protection of the network systems
  • Investigating intrusion and hacking incidents, collecting incident responses, and carrying out forensic investigations
  • Reporting the security analysis and monitoring findings
  • Informing the company about the security incidents as soon as possible
  • Available for occasional travel to other office locations as needed
  • Stay current on relevant technologies as assigned

Position Requirements:

  • A network engineer degree, telecom engineer degree, or BS/BE degree in computer science, cybersecurity or related IT fields or equivalent of education and experience.
  • Proven work experience as a network security engineer or information security engineer
  • Experience in creating and maintaining security systems
  • Thorough understanding of the latest technologies, security principles, and protocols
  • Ability to work a rotated on-call to respond to emergency situations, maintenance, support, and upgrades during or outside of regular business hours
  • Must own the network and take full responsibility for upgrades, maintenance and availability
  • CCNA, VMware, Hyper-V and Microsoft certifications strongly desired
  • Knowledge in network penetration testing and auditing
  • Knowledge in network security, BCP and DRP
  • Knowledge in Microsoft Azure
  • Complete command on dealing with security systems, intrusion detection systems, firewalls, anti-virus software, log management, authentication systems, content filtering, etc.
  • Ability to communicate and report network security incidents and issues to the upper management
  • Knowledge of computer forensic tools, data loss prevention methods, and disaster recovery methods
  • Excellent verbal and written communication skills
  • Team player attitude
  • Self-motivated

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