As Director of Process Evaluation, Jared Gumbs helps teams turn complexity into clarity. He works closely with leaders across the organization to evaluate key processes, uncover inefficiencies, and identify practical ways to improve how work gets done. His focus is not improvement for improvement’s sake—it’s helping the business make smarter, more sustainable, and more scalable decisions.
Jared brings more than ten years of experience in the opinion research industry, with a background that spans telephone data collection, internal and external project management, survey programming, methods and data science, database development, and probability panel work. That breadth gives him a strong understanding of both the technical and operational realities behind high-quality research.
He’s known for being thoughtful, curious, and deeply committed to learning—someone who takes excellence seriously while staying grounded and easy to work with. Whether he’s helping improve visibility across teams, supporting the design of better tools and standards, or exploring where automation can create real value, Jared approaches every challenge with a problem-solver’s mindset.
Outside the office, he has played ultimate frisbee since he was sixteen, reads at a pace that would make most people’s bookshelves nervous, and enjoys solving Rubik’s cubes of all sizes. In other words, if there’s a puzzle to solve—professional or otherwise—Jared is probably interested.