Edison Research at SSRS Solutions

AI User Metrics

The Most Current View of AI Usage in America

AI User Metrics from Edison Research at SSRS is a subscription research service that monitors awareness and usage of AI platforms across the U.S. adult population. Updated twice a month using the probability-based SSRS Opinion Panel, it gives subscribers a reliable, nationally representative view of who’s using AI, which platforms they’re choosing, and how that’s changing over time. With 100+ demographic variables available to append to the data, subscribers can go well beyond the headlines to gain a deep understanding of current trends in AI usage. 

What Sets AI User Metrics Apart?

Always Current

Most AI research is outdated before it reaches your desk. AI User Metrics publishes twice a month, so you're always working with fresh data — not last quarter's numbers. Track momentum as it builds, not after the fact.

Platform-Level Detail

It's not just "AI usage." AI User Metrics monitors awareness and weekly usage across ChatGPT, Claude, Gemini, Copilot, Grok, DeepSeek, and more. Trend lines show what's growing, what's plateauing, and where the competitive picture is shifting.

Deep Demographic Cuts

Cross-tabulate against 100+ demographic and behavioral variables — age, income, industry, employment, political affiliation, technology behavior, and more. Find the signal that's relevant to your question, not just the topline numbers everyone already has.

AI User Metrics Design and Approach

Built on Proven Research Methodology

Probability-Based Panel

  • Powered by the SSRS Opinion Panel, recruited through Address-Based Sampling from the USPS Delivery Sequence File
  • Covers 98–99% of the U.S. population — not just tech-forward opt-in respondents
  • Online and phone collection ensures representation across all segments

Rigorous Tracking Design

  • Nationally representative sample of 1,000 U.S. adults, collected twice monthly
  • Consistent methodology across waves enables reliable trend analysis over time
  • Tracks awareness, weekly usage, and purpose of use (personal, professional, or both)

Interactive Dashboard Access

  • Subscribers access an interactive dashboard with full cross-tabulation capability
  • Build custom views, filter by any combination of variables, and export results
  • Custom cuts and strategic consultation available for teams with deeper needs

Probability-Based Panel

  • Powered by the SSRS Opinion Panel, recruited through Address-Based Sampling from the USPS Delivery Sequence File
  • Covers 98–99% of the U.S. population — not just tech-forward opt-in respondents
  • Online and phone collection ensures representation across all segments

Rigorous Tracking Design

  • Nationally representative sample of 1,000 U.S. adults, collected twice monthly
  • Consistent methodology across waves enables reliable trend analysis over time
  • Tracks awareness, weekly usage, and purpose of use (personal, professional, or both)

Interactive Dashboard Access

  • Subscribers access an interactive dashboard with full cross-tabulation capability
  • Build custom views, filter by any combination of variables, and export results
  • Custom cuts and strategic consultation available for teams with deeper needs

Want more info on AI User Metrics?

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Real World Applications

View All

Trump’s approval rating with independents hits a new low ahead of the State of the Union, CNN Poll Finds

CNN Poll Conducted by SSRS

KFF Health Tracking Poll: Prior Authorizations Rank as Public’s Biggest Burden When Getting Health Care

Survey Conducted on the SSRS Opinion Panel

KFF Health Tracking Poll: Health Care Costs, Expiring ACA Tax Credits, and the 2026 Midterms

Survey Conducted on the SSRS Opinion Panel

How Parents View AI-Enabled Toys for Young Children

New Study from Common Sense Media, conducted by SSRS using the SSRS Opinion Panel

Few Americans are satisfied with the amount of evidence released in the Jeffrey Epstein case

New CNN Poll Conducted by SSRS

Democratic registered voters report higher levels of motivation to vote than Republicans

New CNN Poll Conducted by SSRS

What Americans think about President Trump’s first year back in the White House

CNN Poll Conducted by SSRS

How Americans Define Responsible Business

New Just Capital Poll Conducted on the SSRS Opinion Panel

Americans’ views on United States attempting to take control of Greenland

CNN Poll Conducted by SSRS

US Views on New Vaccine Development and False Information After COVID-19

Health Security Article Co-authored by SSRS Account Executive Jazmyne Sutton, Ph.D.

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